Living in any home means that occasional repairs are inevitable—whether it’s a burst pipe, faulty electrics, or everyday wear and tear. At Care4Properties, we ensure issues are handled quickly and efficiently for both tenants and landlords of rental properties in Leeds.
We’ve made it easy to report issues through multiple channels. Choose what works best for you:
Online Form
Submit a request on our website (response within 24 working hours).
Call Us
0311 248 8181
info@care4properties.co.uk (include photos for faster resolution)
SMS
Text your issue to 0311 248 8181 for quick assistance.
💡 Tip: Adding a photo allows us to evaluate and fix your problem quicker — especially useful for tenants of rental properties in Leeds or landlords of property investments.
Before reporting a repair, look out for these things:
Have a look at our Self-Help Repair Guides and find out if it's a simple solution.
Your full name, address, and contact information
A clear description of the issue and its location
Your availability for a repair visit
We prioritise based on urgency:
| Repair Type | Description | Timeframe |
|---|---|---|
| Emergency Repairs | Health or safety hazard (e.g., naked wires, burst pipe, no heat) | Within 4 hours |
| Urgent Repairs | Disruptive but not dangerous (e.g., cracked window, clogged drains) | Within 48 hours |
| Routine Issues | Standard problems (e.g., damp, extractor fans, fence repairs) | Within 10–25 days |
Note down the date and method you used to report the problem, and retain email confirmation and repair tickets. Photograph any damage (particularly from leaks, damp, or condensation).
Need to rearrange? Fill in our online form at least 48 hours before your visit, or give us a call. Missed appointments at short notice may incur a call-out charge.
Still unsure? Contact our friendly Care4Properties customer support team — we’re here to help both landlords and tenants in Leeds property investment or rental matters.
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